Frequently Asked Questions
1. What services does your cleaning company offer?
-
Residential, Commercial, Move in/out, Airbnb cleaning, Special event cleaning, minimal exterior cleaning.
2. How much do your cleaning services cost?
-
We offer affordable, & competitive pricing which may vary. Contact us for a quote today!
3. Are your cleaners licensed, insured, and background-checked?
-
Yes, we are licensed and insured. Our cleaners are also background checked.
4. Do you provide the cleaning supplies and equipment?
-
​Yes, however you may provide your own cleaning products if preferred. Please let us know when booking your appointment.
5. How long does a typical cleaning appointment take?
-
The hours may vary depending on the size of the property.
6. Can I schedule a cleaning on a recurring basis?
-
Yes, we offer weekly, bi-weekly, and monthly recurring options.
7. How do I book a cleaning service with your company?
-
Call 407-410-4251, or email: cleanmissb@gmail.com
8. Are your cleaning products environmentally friendly or non-toxic?
-
We use a variety of products, and most are non-toxic, eco-friendly and gentle products.
9. Do you offer specialized cleaning services for specific needs (e.g., deep cleaning, event cleaning)?
-
Yes, we do offer specialized cleaning services.
10. What areas do you serve?
-
We currently service Central Florida: Seminole County & Select Orange County, FL areas.
11. How far in advance should I schedule a cleaning appointment?
-
Preferably 7 days in advance, however no less than 48 hours if possible.
12. Do I need to be present during the cleaning?
-
You are not required to be present during the cleaning, and we can collaborate to arrange access to your property when you're not there.
13. Do you offer any discounts or promotions?
-
Yes, we often offer discounts and promotions for our new and existing clients. Please contact us to inquire or follow us on Social media for updates.
14. What precautions do you have in place for ensuring safety in regard to viruses and illnesses?
-
We wear gloves, masks, and shoe covers as a part of our safety measures.
Accepted Payment Methods
At Miss B Clean, we offer competitive pricing for both our residential and commercial cleaning services. We understand that every client is different, which is why we offer personalized packages designed to meet your specific needs. Our pricing is transparent and easy to understand, so you can choose the right package for you with confidence. We accept all major credit cards, PayPal, Zelle, and check payments.
Cancellation Policy
We understand that sometimes things come up, and you may need to cancel or reschedule your cleaning appointment. At Miss B Clean, we ask that you give us at least 24 hours notice if you need to cancel or reschedule your appointment. If you need to cancel or reschedule with less than 24 hours notice, we may charge a cancellation fee.
Satisfaction Guarantee
At Miss B Clean, we are committed to providing you with the highest quality of service possible. That's why we offer a satisfaction guarantee. If for any reason you are not completely satisfied with our cleaning services, kindly inform us within 24 hours so that we can promptly address your concerns. We will do everything we can to make it right. Your satisfaction is our top priority!